To rent a self-drive car, you must present a valid original Driving License, a matching Government ID proof (Passport, Aadhaar, etc.), and a valid payment method. Please note that digital copies or learner licenses are not accepted.

Yes, a fully refundable security deposit is required before vehicle delivery. This amount depends on the car category selected. Once the vehicle is returned in its original condition, the refund is initiated immediately and reflects in your account within 5 to 7 working days.

Our car rentals generally operate on a "Full-to-Full" fuel policy, meaning you receive the car with a full tank of fuel and should return it filled. If you select a "With Fuel" package, it will include a predetermined kilometer limit with fuel expenses covered.

Each booking comes with a generous daily kilometer allowance. If you exceed this limit, extra charges will apply per additional kilometer. You can view the specific per-km charge for your selected car on the check-out screen before completing payment.

You can easily cancel or modify your car reservation directly from your dashboard. To receive a full refund, make sure to cancel your booking at least 24 hours prior to your scheduled trip start time.

In the rare event of a breakdown or accident, ensure your immediate safety first, and then call our 24/7 dedicated support team. We will coordinate with roadside assistance partners immediately and arrange a replacement vehicle if required.